New Chitose Airport Coin Lockers & Luggage Delivery: Complete Guide 2026

When you land at New Chitose Airport, sightseeing in Otaru while dragging a big suitcase is harder than you might think. This article is a complete guide to three solutions, with locations, prices and step-by-step instructions for each: leave your bags in a coin locker at the airport, send them to your hotel by next-day delivery, or have a porter service deliver them the same day. Sort out your luggage plan in advance and enjoy Otaru traveling light.

Complete Guide to New Chitose Airport Coin Lockers

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New Chitose Airport has coin lockers in about 22 locations across the domestic terminal, the international terminal and the connecting facility. They're handy when you want to shop or eat at the airport, or make good use of time before a connection.

In the domestic terminal, lockers are spread across floors 1F, 2F, 3F and 4F, and are available 5:00–23:00. Those in the connecting facility (2F and 3F) can be used during the same hours. The international terminal also has lockers on 1F–3F, but note that they close at 20:00 (open 5:00–20:00), three hours earlier than in the domestic terminal.

Coin locker fees are charged for every 12 hours. Because the fee is not per day, the longer you leave your bags, the more you pay.

For example, if you store your bags at 9 a.m. and collect them at 9 p.m., you'll go over 12 hours and be charged twice (up to ¥600–¥1,400). If you plan to store bags for a long time, compare this with the "temporary baggage storage" counters described below. The maximum period is 72 hours (3 days); after that, the locker is forcibly opened.

As a rule, lockers take ¥100 coins only, but some accept transit IC cards such as Suica and Kitaca (excluding PiTaPa). If you don't have coins, use a nearby change machine (accepts ¥1,000 bills). The lockers outside the ticket gates at JR New Chitose Airport Station accept both transit IC cards and ¥1,000 bills.

If you've bought Hokkaido's famous seafood or dairy products as souvenirs, the refrigerated lockers next to KINOTOYA on the connecting-facility side of domestic terminal 2F are very convenient. They cost ¥400 and are for same-day use only; you can't keep items in them overnight. It's a valuable facility for safely storing souvenirs where freshness matters (check the official floor map to see whether they are still in place as of 2026).

For the route between terminals after using coin lockers in the international terminal, see also New Chitose Airport Domestic ↔ International Terminal Transfer Guide (CTS-FC-01).

How to Send Luggage by Delivery Service (Yamato, Sagawa, Japan Post)

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With the airport's delivery service counters, you can have your luggage delivered the next day from New Chitose Airport to your hotel in Otaru. For anyone who wants to travel light, it's one of the easiest options.

The delivery service counter on domestic terminal 1F handles Yamato Transport, Sagawa Express, Japan Post and Nippon Express air cargo. It's open 7:30–20:00, and the deadline for refrigerated (cool) deliveries is 18:00. There's also a delivery counter on international terminal 2F, open 8:30–17:30 on Mondays, Tuesdays, Thursdays and Saturdays, and 8:30–21:00 on Wednesdays, Fridays and Sundays.

Deliveries within Hokkaido usually arrive the next day. For New Chitose Airport to Otaru, too, if you send your luggage between 7:30 and 18:00 (until 18:00 for cool deliveries), you can expect next-day arrival. However, busy seasons, the New Year period and weather delays can all affect this, so treat it only as a guideline. We recommend checking the official Yamato Transport or Sagawa Express websites for exact delivery schedules.

When sending luggage straight from the airport counter to a hotel in Otaru, pay attention to how you write the address. Write it in the format "hotel name, c/o Front Desk, guest name, check-in date," and time the shipment so it arrives the day before check-in or on the morning of check-in day. We strongly recommend calling the hotel before you send it to confirm they can accept it. International travelers in particular should make sure not to forget the check-in date.

Same-Day Porter Service (Airport to Hotel, Same Day)

Delivery services usually arrive the next day, but if you want your luggage at your hotel the same day, a porter service is an option. It suits people who want to get moving right after landing, or who will check in in the evening and go sightseeing that night.

A well-known porter service at New Chitose Airport is "Tebura de Express" (Lockerman). You hand over your bags at the arrivals lobby, and they deliver them to your hotel that day. Approximate prices are ¥2,000 for a suitcase and ¥1,500 for a duffel bag, with an additional fee for delivery to Otaru. However, for the current status and detailed prices as of 2026, be sure to check the latest information on the official website (select-type.com/p/lockerman/). Services and prices may change.

Because porter services deliver the same day, there's a cutoff time for drop-off. If you arrive on a late flight, you may miss the deadline and be unable to use the service. We strongly recommend booking the day before. Booking early is especially wise during busy seasons, holiday weekends and summer vacation. On weekends, hours are said to be roughly 9:00–22:00 (some cases accommodate flight delays). Check each service's official website for details.

The Complete Route for Sending Luggage to Your Otaru Accommodation

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When heading from New Chitose Airport to Otaru, how you send your luggage makes a big difference to your trip. Let's compare the three methods.

The standard route to Otaru is about 1 hour from New Chitose Airport on the JR Rapid Airport train (get off at Otaru Station). If you send your luggage ahead to your accommodation by delivery or porter service, you can start sightseeing unencumbered the moment you arrive at Otaru Station.

To explore Otaru traveling light, we recommend COTARU's bike rental. With an electric-assist bicycle, even Otaru's many hills are easy to ride. Rent a bike at COTARU, within walking distance of Otaru Station, and explore the canal, Sakaimachi Street and Shukutsu at your own pace.

Even if you haven't sent your luggage yet, coin lockers can still help. You could also ship it the next day from a convenience store with delivery service in Otaru after you arrive, or take it with you to the airport on your way home the next day.

See also the detailed timetable from arriving at New Chitose to checking in at your Otaru hotel (CTS-NB-04).

How to Use the Temporary Baggage Storage Counters

For large items that won't fit in a coin locker, or when you need long-term storage of 3 days or more, the "temporary baggage storage" counters can help.

Locations and hours:

• Domestic terminal 1F: 7:00–20:00
• Domestic terminal 2F: 7:30–20:00
• International terminal 2F: 9:00–18:00
• International terminal 3F: 11:00–14:00

Fees vary by the size of the item.

Since they can store items beyond the coin lockers' 72-hour maximum, they're convenient when you want to leave luggage at the airport during a trip of several nights.

International terminal 3F also has a baggage wrapping service. It costs ¥1,100 for items up to 160 cm (sum of three sides) and ¥1,650 for items over 160 cm. Give it a try if you're concerned about loss or hygiene.

FAQ

How much are coin lockers at New Chitose Airport?

Charged per 12 hours: roughly 300–400 yen for small, 500 yen for medium, 600 yen for large and 700 yen for extra large. A suitcase needs medium or larger (from 500 yen). Lockers can be used for up to 72 hours (3 days); beyond that, use the baggage storage counter.

Can I send my luggage from New Chitose Airport to my Otaru hotel the same day?

Yes, with a porter service (such as Tebura de Express). Delivery to Otaru costs extra, and it's best to drop off as early as possible after arrival (there is a cut-off time). If next-day delivery is fine, send it with Yamato or Sagawa from the delivery counter (domestic terminal 1F, 7:30–20:00).

How do I send luggage to my hotel in advance?

Address it as "Hotel name, c/o Front Desk, guest name, check-in date" and send it to arrive the day before or the morning of check-in. Calling the hotel first to confirm they can accept it is the surest way. You can also ship from the delivery counters at the airport.

Can I pay for coin lockers by credit card or e-money?

Most lockers take 100-yen coins only, but some accept transit IC cards (Suica, Kitaca, etc.; PiTaPa is not accepted). There are 1,000-yen note change machines around, so you'll be fine without coins. The lockers outside the ticket gates at JR New Chitose Airport Station accept both IC cards and cash (1,000-yen notes).

📸 Follow Us on Instagram for the Latest from Otaru

Once you've enjoyed traveling light, check out COTARU's Instagram too. We share real-time posts on Otaru scenery seen by rental bike, seasonal café menus, and tips on spots that only locals can share.

Summary: Send Your Luggage Ahead and Enjoy Otaru Even More

Planning for your luggage at New Chitose Airport is one of the key preparations that shape how comfortable your trip will be.

• Coin lockers (22 locations): temporary storage inside the airport. ¥300–¥700 per 12h, up to 72 hours
• Delivery service (domestic terminal 1F, 7:30–20:00): next-day arrival within Hokkaido as a guideline. Can be sent to your Otaru hotel c/o the front desk
• Porter service: same-day delivery. Booking the day before is recommended. Delivery to Otaru requires an additional fee (check the official website)

Sending your luggage ahead to your accommodation by delivery or porter service is an especially smart way to make the trip from New Chitose to Otaru sightseeing seamless. Once you're traveling light, take the JR Rapid Airport train to Otaru. Then hop on a COTARU rental bike and ride freely around Otaru, luggage-free.