New Chitose Airport Happy Flight Complete Guide | Prices and Highlights 2026

On the 3rd floor of New Chitose Airport's Connecting Facility is "Hello Kitty Happy Flight", a theme park where you can experience the Sanrio characters. By combining the paid and free zones, you can make the most of your time before a flight.

What is Hello Kitty Happy Flight?

This image was generated by AI for illustrative purposes.

It is a hands-on theme park on "Smile Road", on the 3rd floor of New Chitose Airport's Connecting Facility. It is run by Enreisha Co., Ltd. under license from Sanrio.

Alongside the paid experience area, there is also an adjoining free zone you can enjoy without an admission fee, so you can use it to suit your travel style, from a quick stop to a 1–2 hour visit. As of 2026 it is operating normally, and the collaboration café with Tully's Coffee has reopened after renovation.

Highlights and experiences

The facility is split into a paid zone and a free zone, each enjoyed in a different way.

The paid zone has a "Theater (video experience)", the "European Plaza" and "Photo Spots". In the theater you can enjoy a 3D film themed on the cabin of a Hello Kitty Airlines plane. The European Plaza has Hello Kitty's garden circle, Bad Badtz-Maru's "Mouth of Truth" photo spot and My Melody's Greek temple–style attraction. There are also several photo spots themed on places around the world, great for social media posts.

The Happy Flight Café is a café in the free zone, run in collaboration with Tully's Coffee. Its lineup feels exclusive, with glowing cotton candy, the Little Twin Stars cream soda, and menu items that come with a My Melody or Hello Kitty mug (you can take the mug home). You can use it without an admission fee.

The Happy Flight Shop sells Sanrio character goods exclusive to the facility and original products exclusive to New Chitose Airport. Many items are only available here, and you can enter without an admission fee as well.

Free zone: Happy Flight Park is a play area next to the paid zone. If you're not sure whether to enter the experience zone, you can get a feel for the place here first.

Hours, prices and access

Here is the basic information about the facility.

Paid zone admission is as follows.

This article shows two tables. The first is the basic information, and the second is the price breakdown.

Prices and hours may change. Please check the official Hokkaido Airports website (hokkaido-airports.com) for the latest information.

Access: from New Chitose Airport Station, walk through the terminal building to the 3rd floor of the Connecting Facility. Take the elevator or escalator from the domestic departures lobby (2F) up to the 3rd floor to reach the "Smile Road" area. It's easy to stop by before or after boarding, and getting there takes almost no effort.

Tips for enjoying it with kids

Here are some useful points to know when visiting with children.

Choosing a time: during holidays and summer vacation there can be a wait to enter. Entering in the 10 o'clock hour right after opening, or in the quieter time after 16:00, makes it easier to take photos at the photo spots without waiting. Last entry is 17:45, so if you arrive late, check the entry hours before heading there.

Greeting events with Sanrio characters are held regularly. In February 2026 there was a Pochacco event. The surest way is to check the schedule in advance on the official Instagram (@happy____flight) and the airport's official website. Some events take same-day registration, so use the on-site information desk too.

The shop and café can be used without an admission fee. It's natural to look at the goods first and then decide whether to enter the paid zone. Taking a break at the café while you watch your child's energy and mood before deciding whether to go on means you won't waste time.

The paid zone alone takes about 45–60 minutes. Including the free zone, it can take 90 minutes to 2 hours. Allow for the time you need for check-in and plan your visit with time to spare.

FAQ

What's the difference between the paid zone and the free zone?

The paid zone (adults 800 yen, elementary school age and under 400 yen) includes experience areas such as the theater and European Plaza. The free zone — Happy Flight Park, the shop and the café — needs no admission.

How much time should I allow?

About 45 to 60 minutes for the paid zone only. To enjoy the free zone too, it can take 90 minutes to 2 hours.

Can I join a character greeting?

Sanrio character greeting events are held regularly; a Pochacco event took place in February 2026. Check the schedule on the official Instagram (@happy____flight) and the airport's official website.

Can I enter without taking a flight?

Yes, no boarding pass is needed. Come by public transport or use the airport's paid parking.

Summary: turn your pre-flight time into an experience

"Hello Kitty Happy Flight" turns airport waiting time into something else to enjoy. You can go around the paid experience zone in 45–60 minutes, and if you only use the shop and café, it's free.

Families with kids will have a fuller time if they check the greeting event schedule before visiting. For character fans, the exclusive goods are reason enough to go, and it's plenty of fun even just for the photo spots.